Terms of Service

Welcome to Nofacto. By using our services you accept these terms. Read them carefully. If you don't agree, don't use the platform.

1. What is Nofacto

Nofacto is a SaaS platform for laser cutting workshops in LATAM. It lets you generate automatic quotes, manage orders, and receive payments through a public quoter with your branding.

2. Your account

To use Nofacto you must create an account with a valid email and verify your WhatsApp number. You are responsible for the security of your password and any activity under your account. If you detect unauthorized use, notify us immediately at hola@nofacto.com.

3. Plans and payments

We offer a permanent Free plan with a limit of 30 monthly quotes (combined: internal + public quoter). Pro and Multi-workshop plans are billed monthly in your country's local currency through Mercado Pago. You can cancel your subscription anytime — you keep access until the end of the paid period.

4. Acceptable use

You agree not to use Nofacto for unlawful purposes, not to attempt to access other workshops' data, not to abuse the system with automated scripts or multiple accounts to bypass plan limits, and to respect third-party intellectual property rights.

5. Your content

Files you or your customers upload (DXF, SVG, PDF) are your property. Nofacto stores them only as long as needed to process the quote and order. You can delete them anytime from your panel.

6. Payments to your customers

When you set up a payment method (Bre-B, Pix, CoDi, Yape, SINPE, Pago Móvil or manual transfer), funds go directly to your bank account. Nofacto does not intermediate or hold these funds. You are responsible for complying with your local tax obligations on the income.

7. Availability and support

We do our best to keep Nofacto available 24/7, but we don't guarantee a specific service level. If there are issues, we'll notify you by email. Support is offered by email at hola@nofacto.com with response during business hours.

8. Cancellation and deletion

You can delete your account anytime from the settings panel. After deletion we keep your data for 30 days in case you decide to reactivate; after that it is permanently deleted.

9. Limitation of liability

Nofacto is offered "as-is". We are not liable for indirect damages, lost profits, data loss, or imprecise quotes due to incorrect calibration. Calibration is your responsibility — we provide the tools; we do not guarantee results without you verifying them.

10. Changes to these terms

We may update these terms. If changes are significant, we'll notify you by email 30 days in advance. If you continue using Nofacto after the change, you accept the new terms.

11. Governing law

These terms are governed by the laws of Colombia. Any dispute will be resolved in the courts of Bogotá, unless your country of residence's legislation provides otherwise for end consumers.

Annex I — Habeas Data (Colombia)

Under Colombia's Statutory Law 1581 of 2012 and Regulatory Decree 1377 of 2013, as Data Subject you have the right to access, update, rectify, and delete your personal data, and to revoke consent for its processing. Nofacto acts as Data Controller. Your data may be transferred to Firebase (Google Cloud) in the United States for storage and processing. To exercise your rights write to hola@nofacto.com — we respond within 15 business days. If unsatisfied, you may file a complaint with the Superintendence of Industry and Commerce (SIC).

Questions? Write to us at hola@nofacto.com.